The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Clean
“The room was impeccably clean and had ample space for two travelers with luggage, making our stay very comfortable.” view full review
Quality Breakfast
“The breakfast offered a good range of high-quality food and drinks, setting a positive tone for the day.” view full review
Biking Made Easy
“The bike rental service was a fantastic feature, providing comfortable and affordable options for exploring the area.” view full review
Charming Atmosphere
“The interior of the hotel, a beautifully converted warehouse, provided a unique and visually stunning living area.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Spa & Leisure
Sauna
Beauty treatment
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
AM/FM alarm clock
Show more
Location
Toldbodgade 24-28,
Copenhagen,
Denmark,
DK 1253,
Capital Region (Hovedstaden)
Map view
street view
Toldbodgade 24-28,
Copenhagen,
Denmark,
DK 1253,
Capital Region (Hovedstaden)
City landmarks
Theme Park
Tivoli Gardens
2.2
km
Koebmagergade 52A
The Round Tower
1.4
km
Art object
The Little Mermaid
1.4
km
Prinsesseg. and Badsmandsstr.
Christiania
1.6
km
Public Building
Christiansborg Palace
1.4
km
Park
Rosenborg Castle
1.1
km
Museum
The National Museum of Denmark
1.7
km
Church
Our Saviour's Church
1.6
km
Øster Voldgade
The King's Garden
1.1
km
Museum
Designmuseum Denmark
610 m
Mall
Stroget
980 m
Garden
Botanical Garden
1.8
km
Museum
National Gallery of Denmark
1.7
km
Museum
Ny Carlsberg Glyptotek
2.0
km
Museum
The David Collection
980 m
Church
Frederik's Church
670 m
Theatre
Copenhagen Opera House
1.0
km
Fountain
Gefionspringvandet
960 m
Center of Churchill Park
Kastellet
1.3
km
Square
City Hall Square
2.0
km
Church
Church of Our Lady
1.6
km
Museum
Medical Museion
630 m
Square
Grabrodretorv
1.4
km
Museum
Christian IV's Brewhouse
1.6
km
Museum
Nikolaj, Copenhagen Contemporary Art Center
1.1
km
Museum
Danish War Museum
1.5
km
Nearby
Bay
Nyhavn
470 m
Museum
Amalienborg
460 m
Amalienborg Slotsplads
Changing of the guard
440 m
Holmenskanal
King's New Square
570 m
Restaurants
SALT Bar & Restaurant
10 m
Toldbodgade 24/28 Copenhagen Admiral Hotel
Front bistro & bar
140 m
Sankt Annae Plads 21
Restaurant Amalie
330 m
Amaliegade 11
The Shrimp
160 m
Sankt Annae Plads 20
Form Bar
160 m
Sankt Annae Plads 20
Daizy's
200 m
Sankt Annae Plads 16
Restaurant Sankt Annae
220 m
12 Sankt Annae Plads
Cap Horn
420 m
Nyhavn 21
Cafe No 11
280 m
Sankt Annae Plads 11
The Union Kitchen
380 m
Store Strandstraede 21
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
safe location
near public transport
poor bathroom design
small room size
7.8/10
Very good
Rooms
7.5
Location
8.7
Service
7.9
Dining
7.8
Guest reviews
7.8/10
based on 20 reviews
8.4
8.4/10 based on 7390 reviews
Frederick
United Kingdom,
April
2024
7.4/10
The hotel offers a nice view and clean rooms but lacks charm and sound isolation. The service is friendly but somewhat indifferent. The location is very convenient, close to many attractions. The dining experience is good but could be improved in terms of variety and pricing.
Rooms
7.0
The rooms offer a small balcony with a water view, clean but lack charm. Sound isolation could be better.
Service
6.0
The service staff is friendly but their manner can be indifferent at times.
Location
9.0
The hotel is very convenient to many sights, within walking distance to many Copenhagen attractions.
Dining
7.0
The dining experience is good with quality produce but could have more variety and better pricing.
Facilities
8.0
The hotel is housed in a beautifully renovated old warehouse building on the waterfront.
Barry
United Kingdom,
April
2024
5.8/10
The hotel is located in a safe and convenient area near public transport, making it comfortable for travelers. However, the rooms had some inconveniences like a concrete pole near the bed and a poorly designed bathroom, which was a letdown. The small room size made it challenging to move around easily.
Rooms
5.0
The rooms were very tired and had some inconveniences like a concrete pole near the bed and a poorly designed bathroom.
Service
5.0
The staff seemed quite indifferent and missed some cleaning tasks, which affected the overall service quality.
Location
7.0
The hotel's location was great for exploring Copenhagen, with key attractions nearby and a lovely waterfront setting. However, the area was small and crowded.
Dining
7.0
The dining options were nice but slightly overpriced, offering a variety of foods for guests.
Facilities
6.0
The hotel offered standard facilities but lacked attention to detail in service delivery.
safe location
poor bathroom design
Emily
United Kingdom,
February
2024
8.2/10
The hotel is located in a peaceful area near the busy Nyhaven, making it a great spot to stay. The rooms are very comfortable, warm, and clean, offering a cozy retreat at a rate lower than usual. The service was pleasant, with friendly and capable staff members available to assist with different needs. The dining experience was really nice, though slightly on the pricey side. Overall, a lovely stay with a few minor considerations.
Rooms
9.0
The rooms were very comfortable, warm, and clean, providing a cozy and safe retreat at a great rate.
Service
8.0
I was pleasantly surprised by the friendly and capable staff members who were available to help with any requests during my stay.
Location
9.0
The hotel's location was peaceful yet conveniently close to Nyhaven and the city center, making it easy to explore Copenhagen's main attractions within walking distance.
Dining
8.0
The dining experience was really nice, offering traditional Italian dishes, but slightly on the pricey side compared to nearby options.
Facilities
7.0
Safe Location
Slightly Pricey Dining
Thomas
United States,
January
2024
9.0/10
My stay at the hotel was fantastic! The location was amazing, right by the water and within a short walk of many attractions. The rooms were modern and spotlessly clean with a great view of the Opera House at sunset. However, the dining options could be improved for a more satisfying experience. The service was exceptional, with staff going the extra mile to assist with whatever you need.
Rooms
9.0
The rooms were perfect for our family, with parents upstairs in a loft bed and kids downstairs. They were stunning at sunset, especially with the light reflecting on the Opera House. The rooms were modern, spotlessly clean, had a nice bathroom, and a great shower with a view of the Opera House.
Service
9.0
The staff was kind and courteous, finding the best room for us and assisting with parking. They really went the extra mile on almost everything.
Location
10.0
The location was excellent, within walking distance of many points of interest. It was great being close to the Nyhavn waterfront and the Royal Palace.
Dining
8.0
The dining experience was lovely, but it could benefit from a wider selection, especially in terms of coffee options.
Facilities
9.0
The facilities were great, offering room service, car hire, dry cleaning, housekeeping, laundry, a welcome drink, and tours/ticket assistance.
Great sunset view
Limited dining options
Mark
United Kingdom,
January
2024
7.4/10
The hotel has a great Danish-style room with comfortable beds, tall ceilings, and beautiful exposed beams but felt cramped and small. The service was welcoming and helpful overall but lacked interest in specific requests. The location is impressive, right on the waterfront with easy access to downtown attractions. The dining experience offers a nice selection of Danish and other foods, but some items fell short. Overall, a mix of positives and negatives.
Rooms
7.0
The room was beautifully designed in the Danish style with comfortable beds but uncomfortably small and basic.
Service
7.0
The service was generally welcoming and helpful, but lacked interest in specific requests.
Location
9.0
The location is right on the waterfront and offers easy access to downtown attractions.
Dining
7.0
The dining experience provided a nice selection of foods but had some disappointing items.
Facilities
7.0
Basic facilities available.
Terry
United Kingdom,
December
2023
7.6/10
I had a mixed experience at the hotel. While my newly renovated room had a wonderful view of the harbor, the tree outside somewhat obstructed it. The room was beautifully done with thick wooden beams exposed, which added a charming touch. The service was friendly, but it felt like the staff were tired and the overall stay wasn't as good as other options in Copenhagen. The location was smart, but the parking app didn't work for everyone. The dining experience across the road was fantastic, although it was buffet style with no á la carte option, making it pricey for a light breakfast.
Rooms
8.0
My room, despite the obstructed view by a tree, was beautifully renovated with exposed wooden beams. It provided a cozy and pleasant atmosphere.
Service
7.0
The staff were very friendly despite seeming a bit worn out. However, the service wasn't as top-notch as I had expected.
Location
8.0
The hotel is in a very smart area with clean surroundings and a lovely view of the harbor. It's easy to reach from the Metro-Station 'Kongens Nytorv. '
Dining
8.0
The dining experience in the cafe across the road was fantastic with a wide selection, but buffet-style offerings could get expensive for a light meal.
Facilities
7.0
Sara
United Kingdom,
December
2023
8.0/10
The hotel is centrally located with great shops and restaurants nearby. The rooms are clean, cozy, and well-furnished, although a bit small. The service was attentive and helpful, except for occasional delays. The convenient location allows easy exploration of the city center. The dining experience offers a rich and varied selection of food. While the facilities are functional, they could be more diverse and modern.
Rooms
8.0
The rooms were clean and cozy, albeit a bit small.
Service
7.0
The service was attentive and helpful, but there were occasional delays in attending to guests.
Location
9.0
The hotel has a fantastic central location with great shops and restaurants nearby, ideal for exploring the city center.
Dining
9.0
The dining experience offered a rich selection of food to enjoy.
Facilities
7.0
The facilities were functional but could be more diverse and modern.
Jason
United States,
December
2023
7.4/10
I had a mixed experience at this hotel. On one hand, the location was superb, close to key attractions and with a beautiful view over the harbor. However, the room I stayed in was a bit tired, too warm, and had issues with ventilation. The service was exceptional, with the staff being professional and accommodating. The dining experience was decent, but there are better options nearby. Despite the ongoing construction nearby, the central location was a major advantage.
Rooms
6.0
The room I had offered a view over the Operahouse and Ofelia plads, but it was worn out and had temperature and ventilation problems.
Service
9.0
The hotel staff were very helpful and professional in assisting with all aspects of my stay in Copenhagen.
Location
8.0
The hotel's central location on the seafront provided a great view over the harbor and easy access to major attractions like Amalienborg Palaces, the Little Mermaid, and the city center.
Dining
7.0
The dining experience was average, but there are better dining options a few blocks away for more variety and quality.
Facilities
7.0
The facilities were sufficient for my needs during my stay.
Martin
United Kingdom,
October
2023
8.2/10
I had a mixed experience at this hotel. The beds were very comfortable, and the room had a tall ceiling with beautiful exposed beams and rafters, although it wasn't as spacious as I had hoped for a family stay. Watching the boats go by added a fun touch to the ambiance, but the lack of a waterview was a downside.
Rooms
7.0
The room was elegantly designed in the Danish style and had comfortable beds, but it was a bit cramped for a family setup.
Service
9.0
The young and dynamic staff, especially Juliana, who checked us in and out, were very welcoming, helpful, and exuded confidence and charisma.
Location
8.0
The hotel's central location made it convenient to explore nearby attractions on foot, although it wasn't directly on the main street. Being within walking distance to various places was a plus.
Dining
9.0
The dining experience was excellent, offering a wide selection of traditional Danish and other foods that were very good.
Facilities
8.0
The hotel had very good dining options, including small meals on the terrace. The facilities overall were well-maintained.
Daniel
United States,
October
2023
7.6/10
Staying at this hotel was a mixed experience. The rooms were quite hot and the bathroom felt outdated, but unexpectedly upgrading to a waterfront room without asking added to the unique feel of being on a ship or in a Garrett. The presence of stairs inside the room could be inconvenient at times.
Rooms
5.0
The regular room was far too hot, and the bathroom felt very dated.
Service
9.0
The service was exceptional, with staff going that extra mile on almost everything. However, the room temperature was uncomfortable due to the lack of air conditioning, although the staff explained it was to preserve the exposed oak beams.
Location
9.0
The hotel's location is superb, right next to Amalienborg and the Marble church, making it ideal for exploring Copenhagen.
Dining
8.0
The dining experience was excellent, although the morning tea options were lacking. The food was nice with a variety, but slightly overpriced.
Facilities
7.0
The facilities were good overall, but some areas like the room temperature needed improvement.
exceptional service
hot rooms
Gary
United Kingdom,
September
2023
9.0/10
My stay at the hotel was absolutely perfect! The rooms were functional yet felt premium, clean, and cosy, and the central location was fantastic with great shops and restaurants nearby. The staff was incredibly friendly and all spoke good English. The food presented was possibly the best I've ever experienced.
Rooms
9.0
The room with Scandinavian teak furnishings was big, spacious, very clean, and cosy.
Service
10.0
The staff, especially Juliana who checked us in and out, was absolutely fantastic - friendly, confident, and charismatic. They were very helpful with tourist information and made our stay feel perfect.
Location
9.0
The hotel's location was certainly strategic, right on the waterfront and near a palace district, offering beautiful views and close proximity to everything a tourist would want to see.
Dining
8.0
The dining experience was excellent with a good selection of different foods. However, it was buffet-style with no à la carte option, which could be expensive for light eaters.
Facilities
9.0
The facilities provided everything needed for a comfortable stay.
Jay
United Kingdom,
August
2023
7.8/10
I really enjoyed my stay at this hotel. The rooms were cozy and nice, although a bit warm during the day, requiring the window to be opened at night. The service was top-notch, especially thanks to the friendly and efficient staff, notably Juliana who was a delight to interact with. The location couldn't have been better, near NyHavn with spectacular views and easy access to the city center. The dining options were decent, but a bit pricey. Overall, a great experience with some minor drawbacks.
Rooms
7.0
The room was smallish but nice and comfortable, although lacking air conditioning.
Service
9.0
The staff was incredibly skilled, efficient, and friendly, making my stay very pleasant.
Location
9.0
The hotel's location near NyHavn was superb, offering great views and convenience to explore the city center.
Dining
6.0
The dining experience was okay, but the prices were on the higher side.
Facilities
8.0
The hotel had all the essential facilities, ensuring a comfortable stay.
Ellen
United States,
August
2023
8.4/10
My stay at the hotel was absolutely delightful! The rooms were big, very comfortable, and warm, offering a nice view over the water. However, I couldn't leave the windows open on the 6th floor due to scaffolding outside my room. The service was top-notch, with extremely friendly and helpful staff always there to assist. The location was perfect, right on the waterfront and close to Nyhavn. The dining experience was delicious and rich, though a bit pricey for a light breakfast. Overall, a great value for the money.
Rooms
8.0
The room was comfortable and clean, offering a nice view over the water. I had to switch from a family room to a one-floor room.
Service
9.0
The staff was very friendly and helpful with everything, even helping me find a doctor during a busy holiday period.
Location
9.0
The location was superb, right on the waterfront and just a few blocks from Nyhavn. Be cautious when asking for tap water in the restaurant as they charge for filtered water.
Dining
8.0
The dining experience was delicious and rich, but buffet-style with no à la carte option, which could be expensive for a light breakfast.
Facilities
8.0
The hotel offers several facilities like room service, car hire, and laundry.
clean
pricey dining
Louise
United Kingdom,
August
2023
8.8/10
The hotel offers clean and comfortable rooms with friendly staff in a great location near Nyhavn. The dining experience is delicious but requires additional payment. The facilities are superb, offering a copious selection of food and a very nice morning run close by at Kastellet.
Rooms
9.0
The room over the bath looked at the water and was spotlessly clean with a very good shower.
Service
9.0
The staff was very friendly, helpful, and open to any request, making my stay enjoyable.
Location
9.0
The hotel's location next to Nyhavn is superb, and during summer, the nearby Kastellet is a nice choice for a morning run.
Dining
8.0
The dining experience offered a copious selection of food, which was delicious and plentiful.
Facilities
9.0
The hotel provides fantastic facilities for guests to enjoy during their stay.
Mark
United Kingdom,
August
2023
8.2/10
The hotel offers small but comfortable rooms, smart design, and a great location near Nyhavn and the historic center of Copenhagen. The service was mixed with helpful staff but issues with special requests. The dining experience was excellent with a variety of choices. Overall, a good value for money option with some room for improvement in service.
Rooms
8.0
The rooms were great, comfortable, and cleverly designed, although on the smaller side. Request a harbor view for added charm.
Service
7.0
The staff had a mix of helpful and rude encounters, some issues with following through on special requests. However, overall, they were friendly and provided helpful suggestions.
Location
9.0
The location is fantastic, just steps away from the harborside, historic center, and major attractions of Copenhagen. Perfect for exploring on foot.
Dining
9.0
The dining experience was top quality with a variety of choices from fresh fruit to cheese, bread, and eggs. Well worth the money.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
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